Background

Aivent, a rapidly growing internet company, planned to furnish its new office in Beijing, requiring 200 workstations, two multi-functional conference rooms, and a reception area. To ensure quality and timeliness, Aivent chose Ekintop Office Furniture Factory’s one-stop service solution to complete customization, production, shipment, and installation within 30 days.

1. Demand Alignment and Intelligent Scheduling

Precise Demand Clarification
The project manager held online meetings with Aivent’s operations team to confirm details such as quantity, dimensions, materials, and colors for workstations, ergonomic chairs, conference tables, and reception desks, finalizing a Project Requirement Confirmation Form.
Intelligent Scheduling System
Using its ERP system, Ekintop split the order into production tasks including "wood cutting," "edge banding & painting," and "hardware assembly." A Gantt chart was generated in the system to clarify milestones for each process, ensuring bulk production was completed within 30 days.

2. Full-Process Quality Inspection and Visual Tracking

In-Process Inspection Mode
During cutting, edge banding, painting, and assembly, inspectors sampled each batch for dimensional accuracy, surface quality, and structural stability. Unqualified products were immediately reworked.
Visual Progress Monitoring
Through the TMS logistics management platform, Aivent could log in anytime to check production progress, quality inspection reports, and warehouse shipment status. Any anomalies were promptly communicated and resolved with Ekintop.

3. Professional Packaging and Multimodal Transportation

Customized Packaging Solutions
For oversized items like workstations and conference tables, Ekintop designed triple-layer packaging: wooden pallets + anti-collision frames + multi-layer moisture-proof film. Medium and small items such as ergonomic chairs used thickened cartons with EPE foam liners to prevent scratches or deformation during transit.
Sea-Air Combined Transportation
Given Aivent’s urgency, Ekintop combined sea and air freight advantages: 90% of bulk goods were shipped via sea containers, while the remaining 10% of urgent samples and accessories were air-freighted to Beijing, balancing cost and timeliness.

4. On-Site Installation and Customer Acceptance

One-Stop Installation Service
Ekintop dispatched an experienced installation team to Aivent’s office building, equipped with laser levels, pneumatic tools, and wiring equipment. They precisely positioned, assembled, and calibrated all furniture according to CAD layouts, completing installation of 200 workstations, two conference rooms, and the reception area in one day.
Accompanied Acceptance
After installation, the project manager and Aivent’s representative checked items against the Acceptance List, including furniture appearance, functional testing, stability of tables and chairs, and cable routing. All issues were resolved on-site, and the Project Acceptance Report was signed immediately.

5. Follow-Up Visit and Continuous Support

Thirty days later, Ekintop’s account manager conducted both phone and on-site follow-ups to gather feedback on user experience. Free services such as screw tightening, chair lubrication, and small part replacement were provided. Aivent’s operations team stated: "The one-stop service not only saved us costs in multi-link communication but also ensured the project was delivered with high quality in a short time, achieving 100% customer satisfaction."

6. Summary

Through one-stop service covering demand alignment, intelligent scheduling, visual monitoring, professional packaging, multimodal transportation, on-site installation, and after-sales follow-up, Ekintop Office Furniture Factory efficiently ensured delivery timeliness. Its meticulous quality inspection and installation services earned high recognition from Aivent, providing customers with a hassle-free procurement experience.