A startup tech company plans to complete the renovation of its new office in Shenzhen and needs to purchase workstations, conference tables, storage cabinets, and ergonomic chairs in bulk. To ensure quality and design consistency, Zhang, the company’s website operations manager, is tasked with selecting Chinese office furniture suppliers and managing the entire process from design collaboration to final delivery within 30 days.

1. Demand Clarification and Design Collaboration

Functional Zoning
Open Workspace: 80 modular double workstations
Manager Offices: 5 executive desks with high-back chairs
Meeting Rooms: 2 sets of 12-person long conference tables with chairs
Reception Area: 1 reception desk with matching sofas
Style Positioning
Based on the brand’s VI colors, a modern minimalist style was confirmed: light pine tabletops, black metal legs, and gray mesh chair upholstery.
3D Renderings
Zhang shared the office floor plan and color scheme with three candidate suppliers, requesting CAD layout plans and 3D renderings for comparison.

2. Supplier Qualifications and Sample Verification

Qualification Assessment
Integration of Industry and Trade: Priority was given to manufacturers with their own factories and certifications such as ISO9001 (quality management) and ISO14001 (environmental management).
Materials and Environmental Standards: Required E1-grade panels and low-VOC water-based paints.
Sample Testing
Each supplier provided workstation leg samples, chair prototypes, and conference table assembly components.
Zhang organized tests for seating comfort and tabletop texture, focusing on joint gaps, slide smoothness, and coating uniformity, ultimately selecting the most suitable partner.

3. Contracts and Production Scheduling

Contract Terms
Delivery Deadline: Production and shipment to be completed within 20 working days after order placement.
Quality Standards: Dimensional tolerance of ±1mm, no paint drips, and scratch-free surfaces.
After-Sales Service: 3-year warranty for the entire product; lifetime supply of consumables (slides, gas lifts).
Production Progress Tracking
The supplier entered the production schedule into their ERP system. Zhang held weekly video meetings to review progress in cutting, welding, painting, and assembly.
An "in-process inspection" mechanism was introduced: inspectors sampled products at the end of each process and uploaded photos to a shared cloud, ensuring consistency between bulk products and samples.

4. Logistics and On-Site Delivery

Packaging and Customs Clearance
Products were packaged in batches by function, using wooden pallets and shockproof film. The supplier prepared all export documents in advance (packing list, commercial invoice, certificate of origin).
The goods arrived at Shenzhen Port after 10 days by international sea freight, with a domestic logistics partner handling secondary delivery to the office building.
Professional Installation
The supplier’s installation team was deployed on-site, positioning furniture precisely according to the CAD layout and calibrating tabletops and cabinets using levels and laser rangefinders.
All furniture was assembled on the same day, with functional tests and detailed inspections conducted immediately.

5. Customer Acceptance and Follow-Up

On-Site Acceptance: On the second day after delivery, company management and Zhang checked against the acceptance list to confirm no dimensional deviations, intact coatings, and complete accessories.
Follow-Up Visit: The supplier conducted a visit one month later to inspect screw tightness and slide lubrication. Minor issues from user feedback were addressed promptly with replacement parts or adjustments.

Through this full-process management—from demand clarification → supplier screening → sample verification → contract signing → production scheduling → logistics delivery → on-site installation → customer acceptance → after-sales follow-up—the tech company successfully completed bulk custom furniture delivery within 30 days, laying a solid foundation for the efficient launch of its new office space.Choose Ekintop Furniture for a seamless experience from design to delivery.