In the fierce market competition, office furniture enterprises must not only focus on product quality but also achieve efficient, low-loss shipment modes in logistics and packaging. As an Ekintop furniture factory with 17 years of integration experience in industry and trade, it has significantly improved shipment efficiency and customer satisfaction through systematic logistics and packaging optimization. Below are its practical cases and successful experiences.
With the growth of large-volume customization demands and multi-category product lines, Ekintop’s original "decentralized packaging and manual order scheduling" model faced three major pain points:
Long shipment cycle: During peak order periods, packaging staff had to frequently switch between various categories, resulting in an average shipment cycle of 7 days per order;
High transportation damage rate: Lack of unified packaging standards and protection plans led to an overall damage rate as high as 4%;
Low inventory and picking efficiency: Unreasonable warehouse layout and picking paths, coupled with low warehouse-distribution collaboration, caused non-value-added operations in the warehouse to account for 60% of daily staff work.
To solve the problem of packaging heterogeneity, Ekintop implemented two major measures:
Formulating the Packaging Operation Manual: For main furniture such as tabletops, chairs, and partitions, unified box dimensions, material specifications, and shockproof schemes were established. All packaging materials adopted a three-level protection design of "hard corner protectors + bubble film + corrugated cardboard" to ensure adaptability to various logistics environments during transportation.
Modular pallets and liners : Common furniture types were categorized into three pallet sizes (A/B/C) with detachable inner cardboards, reducing the variety of packaging materials and facilitating rapid on-site packaging and unpacking inspection.
Through these measures, Ekintop reduced packaging preparation time by 30% and cut material costs by approximately 15%.
Based on packaging standardization, Ekintop introduced a WMS (Warehouse Management System) and intelligent picking algorithms:
Zoned storage : Goods were stored in zones according to pallet types and shipment frequency, with high-frequency items placed near main passages, shortening daily picking path length by 40%;
Wave picking : Combined with order priority, wave picking was implemented to merge orders of similar categories and same zones, improving picking consolidation rate;
Real-time monitoring : WMS generated picking routes and box component lists, guiding operations via mobile terminals with an accuracy rate of 99.8%.
After the transformation, warehouse operation efficiency increased by 50%, with the average daily number of picked items per employee rising from 80 to 120.
Ekintop established in-depth cooperation with multiple logistics enterprises:
EDI interface integration : Automatically pushed shipment notifications and packing lists to realize real-time information flow among "warehouse-distribution-transportation";
Zoned consolidated shipping : Divided customer distribution areas into four major logistics regions (East China, South China, North China, etc.), with bulk consolidated shipping to distribution centers before further delivery, reducing overall transportation costs by 20%;
Exclusive transportation SOP : Conducted special training for drivers and loaders to improve "respect for packaging" during handling, reducing damage claim rates from 4% to 0.8%.
After three months of optimization trials, Ekintop achieved remarkable results:
Average shipment cycle: Shortened from 7 days to 3 days;
Damage rate: Reduced from 4% to 0.8%;
Customer satisfaction: Increased from 85% to 96% based on after-sales evaluation systems.
In the future, Ekintop Furniture will continue to improve intelligent sorting and big data monitoring, promote the upgrading of "flexible packaging + green logistics", and provide customers with faster and more reliable shipment experiences, helping the enterprise maintain a leading position in industry competition.
Contact Person: Mr. Jeffrey
Tel: +8618038758657